Privacy Policy

This Privacy Policy was updated on June 14, 2020

Your privacy is important to us. So, we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection of Business Information

During the course of your business with us, you will be asked to provide certain business information regarding the status of your business, customers, technology, and other proprietary information.  This information will be kept strictly confidential and shall only be used by us to provide the services requested except as may be requested or submitted to a court of competent jurisdiction. 

Collection and Use of Personal Information

In addition to Business information we may also collect personal information.  Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with us or an affiliated company. We and our affiliates may share this personal information with each other for the purpose of providing and improving the products and services provided by us. You are not required to provide the personal information that we have requested, but, if you choose not to do so, we may not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information we may collect and how we may use it:

What Personal Information We Collect

When you use our products or services or interact with our company, we may collect a variety of information, including your location, name, mailing address, billing address, phone number, email address, contact preferences, purchasing history, and product attribute preferences. We may collect this information from our website, your account information, from credit card information and other sources.

We may collect the information you provide about others such as names, mailing address, email addresses, and phone numbers. We will use such information to only provide and improve our services.

How We Use Your Personal Information

The personal information we collect allows us to provide the services seamlessly and efficiently

We may also use personal information to help us create, develop, operate, deliver, and improve our products, services, content, and advertising, and for loss prevention and anti-fraud purposes.  We will not Disclose your Personal Information to third-parties except to such third-parties as that are under contract, including non-disclosure agreements, with us to assist us in providing services to you.

From time to time, we may use your personal information to send important notices, such as communications about account renewal or changes to our terms, conditions, and policies. Because this information is important to your interaction with us, you may not opt out of receiving these communications. If you would like to unsubscribe to any other emails, follow the instructions at the bottom of each email and we will remove you from our subscribers list.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications. We may occasionally ask users of our service to complete online surveys and opinion polls about their activities, attitudes, and interests.

If you email or otherwise contact us, we may ask you for additional information so we can respond to your questions and comments. If you choose to correspond with us, we may retain the content of your correspondence, including email messages, your email address, meta-data, and our response to you.  All such communications shall be kept strictly confidential unless requested or presented to a court of competent jurisdiction.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as, language, zip code, area code, unique device identifier, referrer URL, time zone, and other details, so that we can better understand user behavior and improve our products, services, and advertising.

We may collect information regarding customer activities on our website, mobile applications, and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are most effective. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

We may collect and store details of how you use our services. This information may be used to improve the relevancy of results provided by our services. In limited instances, to ensure the quality of our services over the Internet, such information could be associated with your IP address.

If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Our websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags, clear GIFs, and web beacons. These technologies help us better understand user behavior, streamline the user experience, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of our services. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that internet protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

You may be able to limit the transmission of this data via your web browser. If you do not accept cookies you may be unable to utilize the full functionality of the services.

We also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Knowing your contact information, hardware identifiers, and information about your computer or device helps us reduce bugs and coding errors to provide you with the best customer service possible.  Collecting user usage data allows us to prioritize the aspects of our services that are used more frequently and to generate statistics about how the services are being used.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our products and services, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.

Pixel tags enable us to send email messages in a format which customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

In some of our email messages, or as a feature of the services, we use a “click-through URL” linked to content on our website or the website of third parties. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in email messages. If you click on another third-party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you.

Disclosure to Third Parties

At times we may make certain personal information available to strategic partners that work with us to provide products and services, or that help us market to customers. Before sharing personal information with third parties we will take all reasonable measures to ensure that the third parties will abide by this policy.  Our website and app may be hosted on, run, or maintained by third party providers that collect analytics data to assist us with our business efficiency.  We may use third party vendors to make, send, perform, or design the products or services. To provide you with the products and services we will use third party payment services.  These third-party payment systems are used to facilitate your transactions with us and to further protect your financial information by processing such transaction on a more secure system.

 

 

Service Providers

We use your personal information to provide, maintain, protect, and improve the service, to authenticate you as a user, to communicate with you, to assist you in using the service, and allow you to track and measure your purchases and/or offered content. We may combine your personal information with non-personal information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the service, and to analyze and understand how our service is used. We will not share, rent, or sell your personal information to other parties, except to our service providers as set forth herein.

We may match information collected from you through different means or at different times, including both personal information and site usage information, and use such information along with information obtained from other sources, including (without limitation) any of our other websites and third parties. We may send you notices (for example, in the form of emails, mailings, and the like), and otherwise correspond with you about products, services, companies, events sponsored by us and others, and other information that we think might interest you.

We may share personal information with agents, contractors, controllers, third party individuals and other companies to assist us in providing the services, or those who provide ancillary services such as information processing, extending credit, fulfilling customer orders, facilitating inter-party transactions, delivering products, managing and enhancing customer data, providing customer service, assessing customer interest in our operation and maintenance of the service, database management, web analytics, and improvement of the services, and conducting customer research or satisfaction surveys. These third parties have access to your personal information and other information collected as set forth in this policy, only to perform these tasks on our behalf and are obligated not to disclose your personal or business information or use it for any other purpose.  Said third parties may be located anywhere in the world.

Protection of Personal Information

We take the security of your personal information very seriously. Our online services may protect your personal information during transit using encryption such as Secure Sockets Layer (SSL), Transport Layer Security (TSL) and/or Hypertext Transfer Protocol Secure (HTTPS). When your personal data is stored by us, we use computer systems with limited access housed in facilities using physical security measures. We restrict access to personal information to those employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations. Data is stored in encrypted form including when we utilize third-party storage. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting via the service in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement, or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.  While we endeavor to protect the security and integrity of sensitive personal information provided to the Company, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be safe from intrusion by others.  In the event of a data breach and consistent with the above, we will notify users over email within seven (7) business days after becoming aware of a data breach.

Integrity and Retention of Personal Information

We intend to make it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the services and other purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. All authorized users may review, update, correct, or delete the personal information in their account by making edits via the service. If you would like us to delete your account in our system, please contact us at  info@dfmdata.com with a request that we delete your personal information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.  We may, in our sole discretion, and in accordance with local law and regulation, retain information until such time as applicable statutes of limitations have run and we may be obligated to retain information by law during the adjudication of a claim or controversy.

Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by updating your account preferences.  For other personal information of yours that we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by email to info@dfmdata.com.

 

Children & Education

We understand the importance of taking extra precautions to protect the privacy and safety of children using our products and services. Children under the age of eighteen (18), or equivalent minimum age in the relevant jurisdiction, are not permitted to use our services.

Location-Based Services

To provide location-based services on our platform we, our partners, third-party servicers, and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location.  By accepting the terms and conditions, you have consented to transmission of your location data.  This location data is not anonymous, could personally identify you, and is used by us and our affiliates to provide and improve our services.

International transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, including but not limited to the United States of America. If you choose to provide information to us, we may transfer said personal information to local or foreign processing centers and process.

Our Company-Wide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about our Privacy Policy or data processing, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us anytime by email at info@dfmdata.com

We may update this Privacy Policy from time to time. When we change the Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

For more information please contact us by email at info@dfmdata.com

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Or by regular mail at info@dfmdata.com

 

 

California

Tracking

We may track our customers over time and across third-party websites to provide targeted advertising and we do not modify our services in response to Do Not Track (DNT) signals. If you set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked, our website will not cease these activities

Notice for Minors

If you are a minor, a parent, or a guardian and you have questions about how to remove content in our possession regarding a minor, or if you would like additional assistance with deletion, you can contact our support team directly at info@dfmdata.com